At Ledlenser everything lasts mighty long. Even the warranty.

Service & Warranty

We are closely following recommendations from health officials on preventing the spread of COVID-19 and for the safety of our team members, we have made the decision to temporarily suspend the acceptance of warranty claims. When it is appropriate to do so, we will honour any warranted products that expired during this suspension period. We will continue to monitor the situation, and update as we can. Thank you for your patience and continued support.

How to Register Your Product

You can only register original products with an accompanying registration card.

  • Scan the QR code on the registration card with your smartphone or enter the printed URL into your computer.
  • Enter the necessary information on the product registration page.
  • After successful registration, you will receive a confirmation email for checking purposes.

User Manuals & Data Sheets


So that you can see things even more clearly: Here you can download important documents related to your Ledlenser products.

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For any problems with our products

Service Request

Are you dissatisfied with your product? Does it no longer work as it should or has it stopped working altogether? Then you should submit a service request.

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Questions? We have answers.


We are always open to questions and suggestions concerning our products, and we make your concerns our own. Simply contact us.

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How to purchase lights and accessories

Buy Ledlensers

Retailers, flagship store or our online shop – when purchasing your new Ledlenser you have freedom of choice.

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Tips for retailers

Warranty Procedure

Our customer service should be just as good as our products. And you can help with that. You can read how here.

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